To delight users, the role of a designer or design manager is not only to understand user needs, but also to understand individual or team goals. Where do you want to be at the end of a project? Where does your team want to be? How will you know if you got there? These questions are at the heart of self-assessment.
If you’ve ever designed for clients, led user research, assigned design tasks to you team, etc. – and used what you discovered about your methods to refine future methods – you’ve engaged in assessment. Assessment is simply the process of collecting information about design tasks and performance to improve future design capabilities. As a model of performance, self-assessment is effective in that it can articulate the links between leading inputs (human and physical), processes, and outcomes, then provide focus on the importance of managing these components to achieve an individual or teams strategic priorities.
In this new workshop, we'll focus on practical strategies for utilizing existing design efforts to better inform your goals as a designer or design manager. Using the concept of self and team evaluation, you can leverage client work to improve your ability to drive your UX career. Feedback from this assessment can be used to help determine how much you’re improving (great for case studies and acquiring new clients!) as well as better understanding what you might want to improve as a designer or design manager.
User Experience Leader
Nestlé Institute of Health Science, Lausanne
Ryan lives and plays in Lausanne, Switzerland, where he is a User Experience Leader at Nestlé. Prior to working at Nestlé, he was Sr. Manager of User Experience at Electronic Arts and User Experience Lead at Apple, with his primary focus on building design teams and processes focused on enterprise level CRM, LMS, Portal and Performance Management tools. In his 14+ years leading interactive, creative and development solutions, Ryan Rumsey has designed and launched products in a wide variety of industries. From health to retail, gaming to customer service, media to gossip, he specializes in User Experience Design and Evangelization.
A swiss web agency that specializes in the ergonomics and design of websites, mobile apps, intranets and machine interface.
Local chapter of IxDA (Interaction Design Association), we organize monthly events to try restoring meaningful relationships between people and the products & services they use.